Our staff have many years experience using collaborative technologies in schools and are fully aware of the complexities of a school and local authority network.
We can support and advise what needs to be done to allow the session to work, talking directly to your network managers or local authority leaving you the teacher to prepare your children.
We also run a number of cpd sessions/workshops for teachers or technical staff in the use of VC and other collaborative technologies. How about signing yourself up for a FREE My first VC and see how you can use this technology in the classroom.
To help us support schools we have a support logging/ticket site schools can use directly to monitor and update any calls they have with us.
For schools using the FREE v-scene desktop we also have a couple of useful guides:
Getting started with v-scene desktop – for those using desktop for the first time.
Using v-scene desktop in session – A guide on how to log into and manage your desktop videoconference.